Solution Developer

About us

Rentman is a B2B SaaS scaleup building a smart, powerful operations management platform to support event and media production teams. Our users plan everything from small shoots to massive festivals in 70+ countries, and they all rely on Rentman to keep their gear, people, and timing perfectly in sync. We’re based in Utrecht (NL) with a second office in Toronto (CA), and our 100+ team members work in a culture that’s open, flat, and inclusive, where curiosity drives us, ownership matters, and everyone has the freedom to challenge ideas and make an impact. Check out our public roadmap to see what’s coming next!

Mission of this role

As a Solution Developer, you are the technical backbone of our Professional Services team. You enable complex customer implementations by designing and delivering solutions such as data migrations, API integrations, document templates and workflow automation. You translate customer operational needs into scalable Rentman configurations and you contribute to CX innovation through internal tooling, automation and AI experimentation. You sit within the Professional Services team, part of Customer Experience, and report to the Professional Services Team Lead.

How it works

On a strategic level, you work closely with Customer Success and Support, sharing input and contributing to strategy and tactics.

On a daily level, you work directly with customers in a technical consulting capacity and collaborate closely with Onboarding Trainers, the Training Manager, Customer Success Managers, Technical Support and the Product and Development teams.

What you'll do

• Design and execute data migration solutions for new customers, analysing their data structures and requirements, developing migration scripts and tooling and ensuring accurate and secure data transfer into Rentman environments

• Troubleshoot migration challenges and support complex enterprise onboarding scenarios

• Own the technical setup of advanced document templates using HTML/CSS, ensuring they are scalable, maintainable and aligned with product capabilities

• Help customers adapt document outputs to their operational needs and collaborate with Technical Support to maintain template standards

• Build and maintain API integrations with external systems and provide technical consultation during onboarding and complex implementations

• Translate customer operational workflows into concrete technical solutions within Rentman, looping in the Product team when you encounter product limitations

• Develop internal tools and scripts that improve CX operational efficiency and build proof-of-concept solutions for AI-driven workflows

• Support the development of AI-assisted decision trees and automation layers, contributing technical insights to CX innovation initiatives

What makes a successful Onboarding Trainer

• Hands-on experience with HTML/CSS for template development

• Ability to analyse customer workflows and translate them into technical solutions

• Strong problem-solving and debugging skills

• Experience working in SaaS implementation or technical consulting environments

• Fluent English, written and spoken

• A personality that fits Rentman: takes ownership, loves working with others, is curious and gets motivated by solving challenges as a team

Nice to haves

• Programming experience in JavaScript and/or Python

• Experience with APIs and system integrations

• Background in the AV rental, broadcasting or event industry

What you’ll get

• An ambitious, inclusive, diverse international team

• A competitive salary based on experience and an additional 8% of your yearly gross income paid out every May

• A “13th month” annual bonus based on company results

• 25 days of paid vacation, plus one extra day off each year up to your 5-year anniversary

• A paid 4-week sabbatical after 5 years to go on an adventure

• Flexible WFH policy & work from anywhere for 4 weeks a year

• A shiny Windows or Mac of your choice

• An annual training budget to boost your skill

• A comprehensive healthcare plan and a pension plan with 3% company matching

• Access to OpenUp for mental well-being and personal growth

• A flexible and engaging work environment and various team activities

Our Process

Here's a breakdown of our recruitment process to give you a clear idea:

1. Call with recruiter about the role & Rentman (30 mins)

2. Past experience & culture interview with future manager (45 mins)

3. Final skills interview with a scenario exercise in our office (60 mins)

Apply now by using the apply button! For questions or additional information, contact us at work@rentman.io.

At Rentman, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that our differences make us stronger and strive to foster a workplace where everyone feels valued and respected.